Churchs Fried Chicken
13323 CULEBRA RD, San Antonio, 78254
Area: Far Northwest
· Metro Health licence 1389021
Mixed record · rank 70 of 112
Who publishes this, and what they sell. This guide is published by Viking Net, which sells technology services to restaurants — websites, apps, point-of-sale systems and card processing — including to businesses rated on this site. Every rating here is computed by a formula published in full from public records: health inspections, city 311 complaints, published awards, and the state sales-tax permit date. No business can pay to change its score, raise its rank, or have a low score removed, and none has ever been asked to. If that ever changes, this paragraph comes down first.
Latest health inspection
100/100 on Feb 12, 2026 (175 days ago)
Inspections start at 100 and lose points for each violation found. 69 or below is a failing inspection. A score describes one visit on one day — Metro Health says so itself — not the condition of the business today.
Inspection history — 9 on record
Open any inspection to see what the inspector actually found, in plain English, with the Food Code section it was cited under.
Feb 12, 2026 100 No violations recorded
✓ Metro Health recorded no violations at this inspection.
Aug 7, 2025 94 3 findings
A backflow prevention device did not meet standard
Hose bibs and carbonators need the right device, correctly fitted, or contaminated water can reverse into the supply.
Food Code 5-202.14 — Backflow Prevention Device, Design Standard
The plumbing was leaking or in disrepair
A leak under a prep sink puts standing water on the floor and drips onto whatever is stored below it.
“Backflow prevention device, design standard. Observed a leaking atmospheric vacuum breaker. SEE REMARKS. 46”Inspector’s note · SA Metro Health
Food Code 5-205.15(B) — System Maintained in Good Repair
The person in charge could not demonstrate food-safety knowledge
The inspector asks direct questions. Not being able to answer them means the rules are not understood on the floor.
“A plumbing system shall be maintained in good repair. Observed a leaking atmospheric vacuum breaker. SEE REMARKS. 21”Inspector’s note · SA Metro Health
Food Code 2-102.11(B) — Demonstration
Jan 9, 2025 97 1 finding
Chemicals were stored where they could contaminate food
Cleaning products on the shelf above food, or beside the prep table, only need to leak once.
Food Code 7-201.11 — Separation
Jun 27, 2024 88 4 findings · 2 illness risk factors
Ready-to-eat food was not date-marked
Once opened or made in house, refrigerated ready-to-eat food gets a maximum of seven days. With no date on the container, nobody in the kitchen knows which day that is.
“HOURS AT FACILITY. 2.) MARKING THE DATE OR DAY OF PREPARATION, WITH A PROCEDURE TO DISCARD THE FOOD ON OR BEFORE THE LAST DAY BY WHICH THE FOOD MUST BE CONSUMED ON THE PREMISES, SOLD, OR DISCARDED 3.) MARK CONTAINERS HOLDING THESE SPECIFIC PREPARED/COMMERCIALLY PREPARED, REFRIGERATED, POTENTIALLY…”Inspector’s note · SA Metro Health
Food Code 3-501.17(A) — Ready-to-Eat, Time/Temperature Control for Safety Food, Date Marking · inspection item 24
Staff did not wash hands when they were required to
Between raw chicken and ready-to-eat food, after the restroom, after touching the face — these are the specific moments contamination moves.
“ESTABLISHMENT MUST ENSURE THAT ALL EMPLOYEES WASH HANDS AFTER CONTAMINATION MAY HAVE OCCURRED TO THE HANDS AND PRIOR TO CONDUCTING AND/OR GOING BACK TO CONDUCTING OPEN FOOD HANDLING; IN ADDITION, EMPLOYEES MUST WASH HANDS, WITH SOAP AND WARM, RUNNING WATER(100 DEGREES F) AND THEN DRY THEIR HANDS…”Inspector’s note · SA Metro Health
Food Code 2-301.14 — When to Wash · inspection item 14
Non-food surfaces had built-up grease or debris
Shelving, equipment exteriors, fryer sides and floor-level equipment. Build-up feeds pests and eventually falls into food.
“ESTABLISHMENT WILL NEED TO ENSURE TO WIPE DOWN HANDLE TO WALK IN COOLER DOOR(OBSERVED OLD FOOD SOILS PRESENT ON THE HANDLE OF THE WALK IN COOLER DOOR);”Inspector’s note · SA Metro Health
Food Code 4-602.13 — Nonfood-Contact Surfaces · inspection item 42
The plumbing was leaking or in disrepair
A leak under a prep sink puts standing water on the floor and drips onto whatever is stored below it.
“COMPARTMENT SINK IS NOT WORKING AT THE TIME; HANDWASHING SINK CANNOT BE TURNED ON FROM THE FAUCET NOR CAN IT BE TURNED ON FROM THE LOWER SHUT ON/OFF VALVE; ESTABLISHMENT WILL NEED TO CORRECT THIS BY 7/1/24;”Inspector’s note · SA Metro Health
Food Code 5-205.15(A) — System Maintained in Good Repair · inspection item 3
Dec 19, 2023 93 6 findings · 1 illness risk factor
Sanitizer was at the wrong strength
Too weak and it does not kill anything; too strong and it becomes a chemical hazard on the plate. Both are common and both need a test strip to catch.
“COMPARTMENT SINK WILL NEED TO BE CHECKED AND POSSIBLY RE-CALIBRATED; OBSERVED CONCENTRATION BELOW 150 PPM DURING TODAY'S INSPECTION; FACILITY WILL NEED TO FOLLOW THE MANUFACTURER'S INSTRUCTIONS AND ADD THE QUATERNARY AMMONIUM MANUALLY UNTIL REPAIRS CAN BE MADE TO THE DISPENSING MECHANISM;”Inspector’s note · SA Metro Health
Food Code 4-501.114(F)(4) — Manual and Mechanical Warewashing Equipment, Chemical Sanitization - Temperature, pH, Conc · inspection item 3
The premises were not cleaned often enough
Floors, walls, shelving, the areas under and behind equipment. This is the finding for build-up in the places nobody wants to reach.
“ENSURE TO CONTINUE CLEANING EFFORTS ALONG BASEBOARDS/FLOORS, ESPECIALLY BEHIND AND UNDERNEATH EQUIPMENT; FACILITY WILL ALSO NEED TO SEAL ALL OPENINGS OBSERVED WITHIN THE WALL AND OTHER AREAS(OBSERVED SMALL OPENING AROUND PVC PIPE UNDERNEATH BACK HANDWASHING);”Inspector’s note · SA Metro Health
Food Code 6-501.12 — Cleaning, Frequency and Restrictions · inspection item 45
The plumbing was leaking or in disrepair
A leak under a prep sink puts standing water on the floor and drips onto whatever is stored below it.
“COMPARTMENT SINK WILL NEED TO BE WORKING, WITH BOTH HOT AND COLD RUNNING WATER; NO HOT WATER COULD BE OBTAINED FROM THIS PARTICULAR HANDSINK, EITHER BY TURNING ON SINK FROM THE KNOB OR THE SHUTOFF VALVE; THIS WILL NEED TO BE CHECKED AND CORRECTED PRIOR TO NEXT INSPECTION TO AVOID RE-INSPECTIONS A…”Inspector’s note · SA Metro Health
Food Code 5-205.15(A) — System Maintained in Good Repair · inspection item 3
Something in the building was broken and not repaired
Broken tile, damaged wall, failing cooler seal. Damaged surfaces cannot be cleaned and they collect what everything else sheds.
“Cleaning, frequency and RESTRICTIONs;”Inspector’s note · SA Metro Health
Food Code 6-501.11 — Repairing
A Texas Certified Food Manager requirement was not met
Texas rule 25 TAC §228.31 — a certified food manager must be employed, present during operating hours, and the certificate posted where it can be seen.
“ESTABLISHMENT WILL NEED TO ENSURE THAT ALL FOOD HANDLER CERTIFICATES CAN BE SHOWN DURING AN INSPECTION;”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.31 · inspection item 47
A permit-holder responsibility was not met
Covers the obligations that come with holding the permit — posting it, allowing access, reporting changes, correcting findings.
“ENSURE TO ALWAYS POST THE LAST, GRADED HEALTH REPORT, AT LEAST ONE FOOD MANAGER'S CERTIFICATE, AND THE CURRENT FOOD PERMIT(SHOULD REFLECT 9/2024)IN A CONSPICUOUS AREA TO THE GENERAL PUBLIC;”Inspector’s note · SA Metro Health
Food Code 8-304.11(K) — Responsibilities of the Permit Holder · inspection item 47
Sep 18, 2023 96 5 findings
Equipment or utensils were not clean
Split into two standards: anything that touches food must be clean to sight and touch, and everything else must be free of built-up grease, dust and debris. This is the most cited line in the whole code.
“A plumbing system shall be maintained in good repair. Observed foul odor from restroom and office. Ensure plumbing is in good repair 42”Inspector’s note · SA Metro Health
Food Code 4-601.11(C) — Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils
The plumbing was leaking or in disrepair
A leak under a prep sink puts standing water on the floor and drips onto whatever is stored below it.
Food Code 5-205.15(B) — System Maintained in Good Repair
Equipment was broken or out of adjustment
Torn gaskets, failing seals, doors that do not close. Most cooler temperature failures start here.
“Wall and ceiling covering materials shall be attached so that they are easily cleanable. Grout line and missing tiles are in need of repair. 39”Inspector’s note · SA Metro Health
Food Code 4-501.11 — Good Repair and Proper Adjustment
Floors, walls or ceilings were damaged or not cleanable
Missing tile and unsealed drywall in a kitchen absorb grease and water and cannot be brought back to clean.
“Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris. Ensure debris is removed from gaskets. 45”Inspector’s note · SA Metro Health
Food Code 6-201.11 — Floors, Walls, and Ceilings
Wall or ceiling coverings were unsuitable
Absorbent or peeling coverings in a wet area hold moisture behind them.
“Cleanability. Floor, wall ceiling constructed installed are smooth and easily cleanable.”Inspector’s note · SA Metro Health
Food Code 6-201.16(A) — Wall and Ceiling Coverings and Coatings
May 8, 2023 93 8 findings
Equipment or utensils were not clean
Split into two standards: anything that touches food must be clean to sight and touch, and everything else must be free of built-up grease, dust and debris. This is the most cited line in the whole code.
“CLEAN FOOD BUILDUP OBSERVED WITHIN SOME OF THE GASKETS/SEALS TO REACH IN COOLERS; ENSURE TO ALSO WIPE DOWN/CLEAN ALL WIRED SHELVES IN THE BACK HOLDING CLEAN EQUIPMENT; CLEAN OTHER SURFACES HOLDING PACKAGED FOODS AND MISCELLANEOUS ITEMS TO HELP LIMIT FOOD AND OTHER SOIL BUILDUP;”Inspector’s note · SA Metro Health
Food Code 4-601.11(C) — Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils · inspection item 42
The premises were not cleaned often enough
Floors, walls, shelving, the areas under and behind equipment. This is the finding for build-up in the places nobody wants to reach.
Food Code 6-501.12 — Cleaning, Frequency and Restrictions · inspection item 3
A food-contact surface was cracked, pitted or not smooth
Cracks and scores hold food debris that no amount of scrubbing reaches.
“FACILITY WILL NEED TO REPLACE CONTAINERS THAT ARE WORN, DISCOLORED, BURNT, PITTED, OR CRACKED, TO ENSURE ALL FOOD CONTACT SURFACES ARE ABLE TO BE EASILY CLEANED WHEN NEEDED;”Inspector’s note · SA Metro Health
Food Code 4-202.11 — Food-Contact Surfaces · inspection item 32
A non-food surface was built so it cannot be cleaned
Unsealed seams and inaccessible cavities collect grease permanently.
“Equipment and utensil design and construction. safe materials and maintained in good repair;”Inspector’s note · SA Metro Health
Food Code 4-202.16 — Nonfood-Contact Surfaces
Something in the building was broken and not repaired
Broken tile, damaged wall, failing cooler seal. Damaged surfaces cannot be cleaned and they collect what everything else sheds.
“PROVIDE A DRAIN GRATE/COVER FOR EXPOSED DRAIN IN MIDDLE OF KITCHEN AREA; FACILITY WILL NEED TO REPLACE ANY CEILING TILES THAT ARE IN BAD REPAIR; IN ADDITION, FACILITY WILL NEED TO ENSURE TO SEAL OPENINGS WITHIN THE CEILING, WHERE PIPES ARE GOING INTO; PROGRESSION SHOULD BE SHOWN PRIOR TO NEXT INS…”Inspector’s note · SA Metro Health
Food Code 6-501.11 — Repairing · inspection item 45
A Texas Certified Food Manager requirement was not met
Texas rule 25 TAC §228.31 — a certified food manager must be employed, present during operating hours, and the certificate posted where it can be seen.
“MAKE SURE TO POST AT LEAST ONE EMPLOYEE'S FOOD MANAGERS CERTIFICATE IN A VISIBLE AREA TO THE GENERAL PUBLIC;”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.31 · inspection item 47
A Food Code requirement was not met
The inspector's own note below describes what was found.
“BOTTOM GASKET/SEAL HANGING BELOW ICE MACHINE WILL NEED TO BE REPLACED; ENSURE TO REPLACE OTHER SEALS/GASKETS WITHIN REACH IN COOLERS THAT ARE IN BAD REPAIR OR ARE NO LONGER ABLE TO BE EASILY CLEANED; CORRECT PRIOR TO NEXT INSPECTION;”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.223 · inspection item 32
A Food Code requirement was not met
The inspector's own note below describes what was found.
“WATER PRESSURE TO THE HOT WATER SIDE OF THE HANDWASHING SINK IN BACK AREA IS VERY LOW AND WILL NEED TO BE CHECKED/CORRECTED PRIOR TO NEXT INSPECTION;”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.271 · inspection item 23
Dec 15, 2022 84 9 findings · 3 illness risk factors
Unlabelled containers of food or ingredients
Working containers of flour, sugar, salt and seasoning that look alike get mixed up — and an unlabelled white powder next to the chemicals is a serious problem.
“PROVIDE LABELS FOR ALL BULK CONTAINERS IDENTIFYING THE COMMON FOOD;”Inspector’s note · SA Metro Health
Food Code 3-302.12 — Food Storage Containers, Identified with Common Name of Food · inspection item 41
In-use utensils were stored improperly between uses
Tongs and scoops left in standing lukewarm water sit in a bacteria incubator between every use. They go in the food handle-up, on a clean dry surface, or in water kept above 135°F.
“SINGLE SERVICE CUPS SHOULD NOT BE USED AS A SCOOPER FOR OBTAINING WHITE GRAVY; USE ONLY FOOD GRADE SCOOPERS(LADLE/SERVING SPOON/ETC.); IN ADDITION, SINGLE SERVICE TYPE CUPS AND FOOD GRADE TYPE UTENSILS USED FOR OBTAINING THE WHITE GRAVY SHOULD NOT BE DIRECTLY STORED WITHIN THE GRAVY OR OTHER TIME…”Inspector’s note · SA Metro Health
Food Code 3-304.12(B) — In-Use Utensils, Between-Use Storage · inspection item 39
No paper towels at a hand sink
Wet hands transfer far more bacteria than dry ones, and staff who cannot dry their hands mostly stop washing them.
Food Code 6-301.12 — Hand Drying Provision · inspection item 3
An outer door, window or gap was not sealed against pests
A propped back door or a gap under a door is the single most common way roaches, flies and rodents get in.
“ESTABLISHMENT SHOULD NOT KEEP THE BACK EXIT DOOR OPEN DURING HOURS OF OPERATION, AS FLIES AND OTHER PESTS CAN ENTER; ALSO OBSERVED THE DRIVE THRU WINDOW NOT CLOSING ALL THE WAY; ALL DOORS/WINDOWS SHOULD BE PROTECTED FROM THE ENTRY OF POSSIBLE PESTS; IF FACILITY HAS A SECONDARY DOOR, SUCH AS A SCR…”Inspector’s note · SA Metro Health
Food Code 6-202.15(D) — Outer Openings, Protected · inspection item 34
Equipment or utensils were not clean
Split into two standards: anything that touches food must be clean to sight and touch, and everything else must be free of built-up grease, dust and debris. This is the most cited line in the whole code.
“FOOD CONTACT SURFACES TO SOME OF THE LARGER PANS STILL WITH FOOD AND GREASE DEPOSITS; FACILITY SHOULD ENSURE THAT FOOD CONTACT SURFACES TO EQUIPMENT/UTENSILS ARE CLEAN TO SIGHT AND TOUCH; IF EQUIPMENT IS BECOMING HARD TO EFFECTIVELY CLEAN, THEN FACILITY WILL NEED TO REPLACE THAT PARTICULAR EQUIPM…”Inspector’s note · SA Metro Health
Food Code 4-601.11(A) — Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils · inspection item 10
Non-food surfaces had built-up grease or debris
Shelving, equipment exteriors, fryer sides and floor-level equipment. Build-up feeds pests and eventually falls into food.
“HANDLES TO THE MOPSINK, HANDWASHING SINKS, AND TO THE WALK IN COOLER/FREEZER NEED TO BE CLEANED DUE TO FOOD SOILS PRESENT; ENSURE TO ALSO CLEAN EXTERIOR SURFACES TO EQUIPMENT(FRYERS/REACH IN COOLERS); ALSO OBSERVED GASKETS TO SOME OF THE REACH IN COOLERS WITH MUCH FOOD BUILDUP;”Inspector’s note · SA Metro Health
Food Code 4-602.13 — Nonfood-Contact Surfaces · inspection item 42
The premises were not cleaned often enough
Floors, walls, shelving, the areas under and behind equipment. This is the finding for build-up in the places nobody wants to reach.
“COMPARTMENT SINK; WALLS SHOULD ALSO BE CLEANED WHERE MOLD AND OTHER SOILS WERE SEEN;”Inspector’s note · SA Metro Health
Food Code 6-501.12 — Cleaning, Frequency and Restrictions · inspection item 3
The plumbing was leaking or in disrepair
A leak under a prep sink puts standing water on the floor and drips onto whatever is stored below it.
“COMPARTMENT SINK; STAGNANT/DIRTY WATER WAS SEEN WITHIN THE BAG; ESTABLISHMENT WILL NEED TO MAKE NECESSARY PLUMBING REPAIRS BY 12/20/22 TO AVOID A 1ST RE-INSPECTION AND 1ST RE-INSPECTION FEE OF $103;”Inspector’s note · SA Metro Health
Food Code 5-205.15(A) — System Maintained in Good Repair · inspection item 3
A Texas Certified Food Manager requirement was not met
Texas rule 25 TAC §228.31 — a certified food manager must be employed, present during operating hours, and the certificate posted where it can be seen.
“DAYS AT THE ESTABLISHMENT AND STILL NEED TO OBTAIN THE FOOD HANDLER CERTIFICATE; THIS WILL NEED TO BE CORRECTED BY 1/15/23 TO AVOID RE-INSPECTIONS AND RE-INSPECTION FEES;”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.31 · inspection item 30
Aug 1, 2022 84 15 findings · 8 illness risk factors
Raw meat was not cooked to a safe temperature
Chicken has to reach 165°F throughout. Undercooking is a direct route to salmonella and campylobacter.
“Cold Hold (41°F/45°F or below). THAWING: (A) Under refrigeration that maintains the FOOD temperature at 5oC (41oF) or less; or (B) Completely submerged under running water: (1) At a water temperature of 21oC (70oF) or below, (2) With sufficient water velocity to agitate and float off loose partic…”Inspector’s note · SA Metro Health
Food Code 3-401.11(A) — Raw Animal Foods
Food was not held cold enough or hot enough
Between about 41°F and 135°F bacteria multiply fast. Food parked in that window for hours is the single most common cause of foodborne illness.
Food Code 3-501.16(A)(2) — Time/Temperature Control for Safety Food, Hot and Cold Holding
Raw and ready-to-eat food were not kept separate
Raw chicken stored above or beside food that will not be cooked again is how salmonella gets onto the thing you eat. This is the classic one.
“Hand drying provision. AT INSPECTION: THE HANDSINK IN THE AREA OF THE 3-COMPARTMENT SINK, NOT SUPPLIED WITH HAND SOAP AND ALSO WITH SUPPLY OF PAPER TOWELS FOR HAND DRYING 37”Inspector’s note · SA Metro Health
Food Code 3-302.11(A)(4) — Packaged and Unpackaged Food - Separation, Packaging, and Segregation
In-use utensils were stored improperly between uses
Tongs and scoops left in standing lukewarm water sit in a bacteria incubator between every use. They go in the food handle-up, on a clean dry surface, or in water kept above 135°F.
“Surfaces of utensils and equipment contacting food that is not time/temperature control for safety shall be cleaned: in equipment such as ice bins and beverage dispensing nozzles and enclosed components of equipment such as ice makers, cooking oil storage tanks and distribution lines, beverage an…”Inspector’s note · SA Metro Health
Food Code 3-304.12(A) — In-Use Utensils, Between-Use Storage
Staff did not wash hands when they were required to
Between raw chicken and ready-to-eat food, after the restroom, after touching the face — these are the specific moments contamination moves.
Food Code 2-301.14 — When to Wash
No soap at a hand sink
Rinsing with water alone does not remove the grease that bacteria travel in. A hand sink without soap is decoration.
“. AT INSPECTION: NO CERTIFIED FOOD MANAGER ON DUTY. ONLY THE P.I.C. HAD A FOOD HANDLER CERTIFICATE. ALL OTHER EMPLOYEES ARE NEW HIRES 31”Inspector’s note · SA Metro Health
Food Code 6-301.11 — Handwashing Cleanser, Availability
No paper towels at a hand sink
Wet hands transfer far more bacteria than dry ones, and staff who cannot dry their hands mostly stop washing them.
“Hand washing cleanser, availability.”Inspector’s note · SA Metro Health
Food Code 6-301.12 — Hand Drying Provision
Food-contact surfaces were not cleaned often enough
Slicers, prep boards and dispensing heads need cleaning on a schedule — every four hours in constant use — not just at close.
“In-use utensils, between-use storage. During pauses in food preparation or dispensing, food preparation and dispensing utensils shall be stored in a clean, protected location if the utensils, such as ice scoops, are used only with a food that is not time/temperature controlled for safety. 39”Inspector’s note · SA Metro Health
Food Code 4-602.11(E)(4) — Equipment Food-Contact Surfaces and Utensils
No person in charge was present or identified
Someone on every shift has to be accountable for food safety. With nobody in that role, nothing else in the code gets enforced.
“Certified food protection manager shall be present at the food establishment during all hours of operation as required in Food Code, §”Inspector’s note · SA Metro Health
Food Code 2-101.11 — Assignment
No Certified Food Manager on duty
Texas requires a certified manager. The certificate is the baseline evidence that someone in the building has been trained.
Food Code 2-102.12 — Certified Food Protection Manager
A Texas mobile food unit requirement was not met
Texas rule 25 TAC §228.221 — the extra requirements that apply to trucks, trailers and carts.
“(1-15) Relating to Duties of PIC are met.”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.221
A Texas Certified Food Manager requirement was not met
Texas rule 25 TAC §228.31 — a certified food manager must be employed, present during operating hours, and the certificate posted where it can be seen.
“(A) Certified Food Protection Manager Certification.”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.31
A Food Code requirement was not met
The inspector's own note below describes what was found.
“Person in charge. The person in charge shall ensure that §”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.34 · inspection item 11
A Food Code requirement was not met
The inspector's own note below describes what was found.
“; P [14] (4) except as specified in §”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.42
A Food Code requirement was not met
The inspector's own note below describes what was found.
“When to wash. (1) after touching bare human body parts other than clean hands and clean, exposed portions of arms; P [14] (2) after using the toilet room; P [14] (3) after caring for or handling service animals or aquatic animals as specified in §”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.44
What these numbers do and do not mean
An inspection score describes one visit on one day. It is what one inspector recorded on one date at one address — Metro Health says so itself. It is not a standing condition, not a grade for the food, and not a prediction about your lunch. A kitchen that scored 88 in March may be spotless today, and one that scored 100 may not be.
A 311 complaint is a phone call, not a finding. The city records that a member of the public called. It is not a citation, not an investigation result, and not evidence that anything was wrong. The city files it against an address, so where two food businesses share one, neither the record nor we can tell them apart. We publish the count with its denominator and let you weigh it.
Awards are reported, not endorsed. Every recognition on this site carries its publisher, its year and a link to the page we read it on. We did not judge those contests and we do not vouch for them; where a publisher named a business rather than an address, the page says so.
Absence of data is never rendered as a finding. No inspection on record means no Bird Score — never a zero, never quietly ranked last. No award found means we searched 172 recognitions from 13 publishers and found none, which is a statement about press coverage and not about cooking.
If something here is wrong, we will fix it. Every figure links to the record it came from. Email us with the correction and we will check it against the source and correct it within 48 hours, whether or not you are a customer. How to request a correction.