Church's Chicken Store #3
430 NEW BRNFLS S, San Antonio, 78203
Area: East Side
· Metro Health licence 1255024
Weak record · rank 94 of 112
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Latest health inspection
91/100 on Mar 30, 2026 (129 days ago)
Inspections start at 100 and lose points for each violation found. 69 or below is a failing inspection. A score describes one visit on one day — Metro Health says so itself — not the condition of the business today.
Inspection history — 8 on record
Open any inspection to see what the inspector actually found, in plain English, with the Food Code section it was cited under.
Mar 30, 2026 91 3 findings · 1 illness risk factor
Staff did not wash hands when they were required to
Between raw chicken and ready-to-eat food, after the restroom, after touching the face — these are the specific moments contamination moves.
“Staff working drive-thru window and then immediately bare hand touching deli paper that food items are placed on. Staff disposed of the paper in the trash and proceeded to wash their hands and glove up.”Inspector’s note · SA Metro Health
Food Code 2-301.14 — When to Wash · inspection item 14
Equipment or utensils were not clean
Split into two standards: anything that touches food must be clean to sight and touch, and everything else must be free of built-up grease, dust and debris. This is the most cited line in the whole code.
“Food debris remaining on the inside and outside of clean dishes. Staff removed to be re-washed/rinsed/sanitized.”Inspector’s note · SA Metro Health
Food Code 4-601.11(A) — Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils · inspection item 10
A required air gap was missing
The physical air gap above a drain is what stops sewage siphoning back into an ice machine or a sink.
“Improper air gap distances throughout entire establishment.”Inspector’s note · SA Metro Health
Food Code 5-202.13 — Backflow Prevention, Air Gap · inspection item 19
Sep 15, 2025 90 4 findings
Chemicals were stored where they could contaminate food
Cleaning products on the shelf above food, or beside the prep table, only need to leak once.
“Cleaning chemicals stored next to food items on shelf. Sanitizer bucket stored next to mashed potatoes on shelf. Staff immediately relocated to proper location.”Inspector’s note · SA Metro Health
Food Code 7-201.11 — Separation · inspection item 18
Equipment or utensils were not clean
Split into two standards: anything that touches food must be clean to sight and touch, and everything else must be free of built-up grease, dust and debris. This is the most cited line in the whole code.
“Food debris remaining on clean dishes. Staff immediately removed to be re-washed/rinsed/sanitized.”Inspector’s note · SA Metro Health
Food Code 4-601.11(A) — Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils · inspection item 10
A required air gap was missing
The physical air gap above a drain is what stops sewage siphoning back into an ice machine or a sink.
“Improper air gap distances throughout kitchen.”Inspector’s note · SA Metro Health
Food Code 5-202.13 — Backflow Prevention, Air Gap · inspection item 19
The plumbing was leaking or in disrepair
A leak under a prep sink puts standing water on the floor and drips onto whatever is stored below it.
“Hand-washing sink by drive-thru window hot water faucet not working properly.”Inspector’s note · SA Metro Health
Food Code 5-205.15(B) — System Maintained in Good Repair · inspection item 46
Mar 6, 2025 96 3 findings · 2 illness risk factors
Raw and ready-to-eat food were not kept separate
Raw chicken stored above or beside food that will not be cooked again is how salmonella gets onto the thing you eat. This is the classic one.
“Raw chicken in tubs without lids in walk-in cooler.”Inspector’s note · SA Metro Health
Food Code 3-302.11(A)(4) — Packaged and Unpackaged Food - Separation, Packaging, and Segregation · inspection item 37
No paper towels at a hand sink
Wet hands transfer far more bacteria than dry ones, and staff who cannot dry their hands mostly stop washing them.
“Paper towels missing in two hand-washing sinks. Staff immediately replaced.”Inspector’s note · SA Metro Health
Food Code 6-301.12 — Hand Drying Provision · inspection item 31
Equipment was broken or out of adjustment
Torn gaskets, failing seals, doors that do not close. Most cooler temperature failures start here.
“Ice accumulation on fan and ceiling in walk-in freezer. Ensure no food items are stored under area where leaking is occurring.”Inspector’s note · SA Metro Health
Food Code 4-501.11 — Good Repair and Proper Adjustment · inspection item 39
Sep 17, 2024 95 No violations recorded
✓ Metro Health recorded no violations at this inspection.
Mar 28, 2024 98 No violations recorded
✓ Metro Health recorded no violations at this inspection.
Jul 27, 2023 98 No violations recorded
✓ Metro Health recorded no violations at this inspection.
Oct 12, 2022 99 No violations recorded
✓ Metro Health recorded no violations at this inspection.
Jun 14, 2022 98 1 finding
A Texas Certified Food Manager requirement was not met
Texas rule 25 TAC §228.31 — a certified food manager must be employed, present during operating hours, and the certificate posted where it can be seen.
“employees without food handler certification. Ensure employees obtain food handler certification by date posted on inspection report.”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.31 · inspection item 22
What these numbers do and do not mean
An inspection score describes one visit on one day. It is what one inspector recorded on one date at one address — Metro Health says so itself. It is not a standing condition, not a grade for the food, and not a prediction about your lunch. A kitchen that scored 88 in March may be spotless today, and one that scored 100 may not be.
A 311 complaint is a phone call, not a finding. The city records that a member of the public called. It is not a citation, not an investigation result, and not evidence that anything was wrong. The city files it against an address, so where two food businesses share one, neither the record nor we can tell them apart. We publish the count with its denominator and let you weigh it.
Awards are reported, not endorsed. Every recognition on this site carries its publisher, its year and a link to the page we read it on. We did not judge those contests and we do not vouch for them; where a publisher named a business rather than an address, the page says so.
Absence of data is never rendered as a finding. No inspection on record means no Bird Score — never a zero, never quietly ranked last. No award found means we searched 172 recognitions from 13 publishers and found none, which is a statement about press coverage and not about cooking.
If something here is wrong, we will fix it. Every figure links to the record it came from. Email us with the correction and we will check it against the source and correct it within 48 hours, whether or not you are a customer. How to request a correction.