Chatman's Chicken
1747 W W WHITE RD S, San Antonio, 78220
Area: East Side
· Metro Health licence 19635
Strong record · rank 1 of 112
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Latest health inspection
100/100 on Mar 11, 2026 (148 days ago)
Inspections start at 100 and lose points for each violation found. 69 or below is a failing inspection. A score describes one visit on one day — Metro Health says so itself — not the condition of the business today.
Inspection history — 10 on record
Open any inspection to see what the inspector actually found, in plain English, with the Food Code section it was cited under.
Mar 11, 2026 100 No violations recorded
✓ Metro Health recorded no violations at this inspection.
May 8, 2025 99 1 finding
Something in the building was broken and not repaired
Broken tile, damaged wall, failing cooler seal. Damaged surfaces cannot be cleaned and they collect what everything else sheds.
Food Code 6-501.11 — Repairing
Dec 10, 2024 98 1 finding
The water supply could not meet peak demand
If hot water runs out during service, handwashing and dishwashing both stop working.
Food Code 5-103.11(B) — Capacity
Aug 23, 2024 100 No violations recorded
✓ Metro Health recorded no violations at this inspection.
May 9, 2024 95 3 findings · 1 illness risk factor
Wiping cloths were left out instead of kept in sanitizer
A damp rag on the counter is the most effective bacteria-spreading tool in a kitchen. Between uses it belongs in a bucket of sanitizer at the right strength.
Food Code 3-304.14(B)(1) — Wiping Cloths, Use Limitation
A chemical container was unlabelled
An unlabelled spray bottle in a kitchen is the one that eventually gets sprayed on food or mistaken for water.
“Cloths in-use for wiping between uses stored. Wiping towels shall be placed in sanitizing solution or dirty laundry in between use. 18”Inspector’s note · SA Metro Health
Food Code 7-102.11 — Common Name
Equipment or utensils were not clean
Split into two standards: anything that touches food must be clean to sight and touch, and everything else must be free of built-up grease, dust and debris. This is the most cited line in the whole code.
“Poisonous/toxic materials or chemicals not in original container labeled. Provide identification/manufacturer label (Spray bottle by soda dispenser). 42”Inspector’s note · SA Metro Health
Food Code 4-601.11(C) — Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils
Feb 2, 2024 92 6 findings · 1 illness risk factor
Staff were not wearing effective hair restraints
Hats and hairnets are the visible half of a hygiene program. Inspectors read a kitchen without them as a kitchen not enforcing the rest.
“A plumbing system shall be repaired according to the Plumbing Code. 35”Inspector’s note · SA Metro Health
Food Code 2-402.11 — Effectiveness
Equipment or utensils were not clean
Split into two standards: anything that touches food must be clean to sight and touch, and everything else must be free of built-up grease, dust and debris. This is the most cited line in the whole code.
Food Code 4-601.11(A) — Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils
The plumbing was leaking or in disrepair
A leak under a prep sink puts standing water on the floor and drips onto whatever is stored below it.
“Food-contact surfaces clean to sight and touch. 19”Inspector’s note · SA Metro Health
Food Code 5-205.15(A) — System Maintained in Good Repair
Floor-to-wall junctions were not sealed or coved
The gap where the floor meets the wall is where water and food debris collect and where pests move.
“Hair Restraints effective. 45”Inspector’s note · SA Metro Health
Food Code 6-201.13(A) — Floor and Wall Junctures, Coved, and Enclosed or Sealed
Structural framing was exposed where it should be enclosed
Open studs and joists in a kitchen are impossible to clean and are common pest harbourage.
“Floor and wall junctures shall be coved and closed to no larger than 1 mm (one thirty-second inch)..”Inspector’s note · SA Metro Health
Food Code 6-201.18 — Walls and Ceilings, Studs, Joists, and Rafters
Something in the building was broken and not repaired
Broken tile, damaged wall, failing cooler seal. Damaged surfaces cannot be cleaned and they collect what everything else sheds.
“Walls and ceilings, studs, joists, and rafters.”Inspector’s note · SA Metro Health
Food Code 6-501.11 — Repairing
Aug 10, 2023 92 6 findings · 2 illness risk factors
Food was stored where it could be contaminated
Boxes on the floor, food under a leaking line, product stored in the mop area. Anything at floor level catches splash and pests.
“raw food items stored above hand washing station uncovered. Ensure the following:”Inspector’s note · SA Metro Health
Food Code 3-305.11(A)(2) — Food Storage · inspection item 37
Single-use items were reused
Takeout containers, deli cups and cardboard are designed to be used once. Reused, they cannot be cleaned properly.
“single use tubs of potato salad reused for raw chicken. Ensure the following:”Inspector’s note · SA Metro Health
Food Code 4-502.13(A) — Single-Service and Single-Use Articles, Use Limitation · inspection item 40
Equipment or utensils were not clean
Split into two standards: anything that touches food must be clean to sight and touch, and everything else must be free of built-up grease, dust and debris. This is the most cited line in the whole code.
“heavy build up food debris on equipment. Ensure the following:”Inspector’s note · SA Metro Health
Food Code 4-601.11(C) — Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils · inspection item 42
A backflow preventer was required and not fitted
Most commonly a hose left connected to a mop-sink tap with no vacuum breaker.
“Garden hose being used at mop sink and without a backflow prevention device.”Inspector’s note · SA Metro Health
Food Code 5-203.14 — Backflow Prevention Device, When Required · inspection item 19
Mechanical ventilation was inadequate
Poor ventilation leaves grease-laden condensation on every surface in the kitchen, including the ceiling above the food.
“No mechanical ventilation in the bathroom”Inspector’s note · SA Metro Health
Food Code 6-304.11 — Mechanical · inspection item 43
Something in the building was broken and not repaired
Broken tile, damaged wall, failing cooler seal. Damaged surfaces cannot be cleaned and they collect what everything else sheds.
“ceiling tiles that need to be replaced with smooth and easily cleanable. Observed floor wall junctures that need to be replaced.”Inspector’s note · SA Metro Health
Food Code 6-501.11 — Repairing · inspection item 45
Jan 5, 2023 94 4 findings · 1 illness risk factor
A hand sink was blocked, or used for something other than washing hands
Hand sinks get used as dump sinks or stacked with boxes. A hand sink you have to move something to reach does not get used mid-rush, which is exactly when it matters.
“Repairing. The physical facilities shall be maintained in good repair. Repair any damaged tiles on floors, walls, and ceilings. 31”Inspector’s note · SA Metro Health
Food Code 5-205.11 — Using a Handwashing Sink
Equipment or utensils were not clean
Split into two standards: anything that touches food must be clean to sight and touch, and everything else must be free of built-up grease, dust and debris. This is the most cited line in the whole code.
“Food Handler Training criteria. Obtain Food Handler Certifications for all food employees within 60 days. 42”Inspector’s note · SA Metro Health
Food Code 4-601.11(C) — Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils
Something in the building was broken and not repaired
Broken tile, damaged wall, failing cooler seal. Damaged surfaces cannot be cleaned and they collect what everything else sheds.
Food Code 6-501.11 — Repairing
A Texas Certified Food Manager requirement was not met
Texas rule 25 TAC §228.31 — a certified food manager must be employed, present during operating hours, and the certificate posted where it can be seen.
“Using a hand washing facility. accessible at all times for employee use; not be used for purposes other than hand washing. Observed a kitchen wiping towel in the hand washing sink. Discontinue placings items in hand washing sink. Corrected on site. 22”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.31
Sep 21, 2022 93 No violations recorded
✓ Metro Health recorded no violations at this inspection.
Mar 3, 2022 90 No violations recorded
✓ Metro Health recorded no violations at this inspection.
What these numbers do and do not mean
An inspection score describes one visit on one day. It is what one inspector recorded on one date at one address — Metro Health says so itself. It is not a standing condition, not a grade for the food, and not a prediction about your lunch. A kitchen that scored 88 in March may be spotless today, and one that scored 100 may not be.
A 311 complaint is a phone call, not a finding. The city records that a member of the public called. It is not a citation, not an investigation result, and not evidence that anything was wrong. The city files it against an address, so where two food businesses share one, neither the record nor we can tell them apart. We publish the count with its denominator and let you weigh it.
Awards are reported, not endorsed. Every recognition on this site carries its publisher, its year and a link to the page we read it on. We did not judge those contests and we do not vouch for them; where a publisher named a business rather than an address, the page says so.
Absence of data is never rendered as a finding. No inspection on record means no Bird Score — never a zero, never quietly ranked last. No award found means we searched 172 recognitions from 13 publishers and found none, which is a statement about press coverage and not about cooking.
If something here is wrong, we will fix it. Every figure links to the record it came from. Email us with the correction and we will check it against the source and correct it within 48 hours, whether or not you are a customer. How to request a correction.