Ches Chicken & Burgers
4303 PRESA ST S, San Antonio, 78223
Area: Southeast Side
· Metro Health licence 3269
Solid record · rank 37 of 112
Who publishes this, and what they sell. This guide is published by Viking Net, which sells technology services to restaurants — websites, apps, point-of-sale systems and card processing — including to businesses rated on this site. Every rating here is computed by a formula published in full from public records: health inspections, city 311 complaints, published awards, and the state sales-tax permit date. No business can pay to change its score, raise its rank, or have a low score removed, and none has ever been asked to. If that ever changes, this paragraph comes down first.
Latest health inspection
96/100 on Oct 20, 2025 (290 days ago)
Inspections start at 100 and lose points for each violation found. 69 or below is a failing inspection. A score describes one visit on one day — Metro Health says so itself — not the condition of the business today.
Inspection history — 5 on record
Open any inspection to see what the inspector actually found, in plain English, with the Food Code section it was cited under.
Oct 20, 2025 96 2 findings · 1 illness risk factor
Staff were not wearing effective hair restraints
Hats and hairnets are the visible half of a hygiene program. Inspectors read a kitchen without them as a kitchen not enforcing the rest.
Food Code 2-402.11 — Effectiveness
A restroom door was propped open
The door is the barrier between the restroom's air and the dining room's.
“Rest room door must be self-closing.”Inspector’s note · SA Metro Health
Food Code 6-501.19 — Closing Toilet Room Doors · inspection item 46
Jan 14, 2025 94 1 finding · 1 illness risk factor
Staff were not wearing effective hair restraints
Hats and hairnets are the visible half of a hygiene program. Inspectors read a kitchen without them as a kitchen not enforcing the rest.
Food Code 2-402.11 — Effectiveness
Sep 27, 2023 100 No violations recorded
✓ Metro Health recorded no violations at this inspection.
Mar 14, 2023 96 No violations recorded
✓ Metro Health recorded no violations at this inspection.
Sep 21, 2022 100 No violations recorded
✓ Metro Health recorded no violations at this inspection.
What these numbers do and do not mean
An inspection score describes one visit on one day. It is what one inspector recorded on one date at one address — Metro Health says so itself. It is not a standing condition, not a grade for the food, and not a prediction about your lunch. A kitchen that scored 88 in March may be spotless today, and one that scored 100 may not be.
A 311 complaint is a phone call, not a finding. The city records that a member of the public called. It is not a citation, not an investigation result, and not evidence that anything was wrong. The city files it against an address, so where two food businesses share one, neither the record nor we can tell them apart. We publish the count with its denominator and let you weigh it.
Awards are reported, not endorsed. Every recognition on this site carries its publisher, its year and a link to the page we read it on. We did not judge those contests and we do not vouch for them; where a publisher named a business rather than an address, the page says so.
Absence of data is never rendered as a finding. No inspection on record means no Bird Score — never a zero, never quietly ranked last. No award found means we searched 172 recognitions from 13 publishers and found none, which is a statement about press coverage and not about cooking.
If something here is wrong, we will fix it. Every figure links to the record it came from. Email us with the correction and we will check it against the source and correct it within 48 hours, whether or not you are a customer. How to request a correction.