SA Hot Chicken Public record

Raising Cane's Chicken Fingers #228

17518 LA CANTERA PKW, San Antonio, 78257
Area: Far Northwest / Dominion  ·  Metro Health licence 847917

Chain location
58.7Bird Score

Solid record · rank 12 of 112

Who publishes this, and what they sell. This guide is published by Viking Net, which sells technology services to restaurants — websites, apps, point-of-sale systems and card processing — including to businesses rated on this site. Every rating here is computed by a formula published in full from public records: health inspections, city 311 complaints, published awards, and the state sales-tax permit date. No business can pay to change its score, raise its rank, or have a low score removed, and none has ever been asked to. If that ever changes, this paragraph comes down first.

Latest health inspection

100/100 on Feb 20, 2026 (167 days ago)

Inspections start at 100 and lose points for each violation found. 69 or below is a failing inspection. A score describes one visit on one day — Metro Health says so itself — not the condition of the business today.

View the original inspection record →

Inspection history — 10 on record

Open any inspection to see what the inspector actually found, in plain English, with the Food Code section it was cited under.

Feb 20, 2026 100 No violations recorded

✓ Metro Health recorded no violations at this inspection.

Aug 5, 2025 100 No violations recorded

✓ Metro Health recorded no violations at this inspection.

Feb 17, 2025 100 No violations recorded

✓ Metro Health recorded no violations at this inspection.

Aug 19, 2024 100 No violations recorded

✓ Metro Health recorded no violations at this inspection.

Jan 24, 2024 100 No violations recorded

✓ Metro Health recorded no violations at this inspection.

Aug 11, 2023 99 1 finding · 1 illness risk factor
Handwashing & hygieneIllness risk factor

Staff were not wearing effective hair restraints

Hats and hairnets are the visible half of a hygiene program. Inspectors read a kitchen without them as a kitchen not enforcing the rest.

Food Code 2-402.11 — Effectiveness

Jan 24, 2023 100 No violations recorded

✓ Metro Health recorded no violations at this inspection.

Sep 29, 2022 98 1 finding · 1 illness risk factor
Handwashing & hygieneIllness risk factor

A hand sink did not deliver warm water, or was installed wrong

Handwashing requires water at 100°F for long enough to work. Cold-only sinks cut the wash short.

“1) TWO KITCHEN HAND SINKS WERE NOT REACHING AND MAINTAINING 100 F (SINGLE LEG-PEDAL TYPE). THESE HAVE MIXING VALVES THAT NEED ADJUSTING. MIXING VALVE WAS STARVED OF COLD WATER BY TURNING COLD STOP VALVE DOWN TO GIVE LESS COLD. NOW BOTH REACHING AND MAINTAINING OVER 100 F.”Inspector’s note · SA Metro Health

Food Code 5-202.12(A) — Handwashing Sink, Installation

Feb 22, 2022 100 No violations recorded

✓ Metro Health recorded no violations at this inspection.

Sep 7, 2021 93 3 findings
Other

A Food Code requirement was not met

The inspector's own note below describes what was found.

“F WITHIN A MINUTE. THIS WATER FLUCTUATION ISSUE IS COMMONLY SEEN IN ESTABLISHMENTS WITH DUAL INSTANT WATER HEATERS WHEN ONLY ONE IS KICKING ON UNTIL SUFFICIENT DEMAND CAUSES 2ND TO KICK ON, OR THERE IS AN INTERNAL MALFUNCTION IN ONE OF THEM. COULD ALSO BE A CROSS-CONNECTION OR BACKFEED ISSUE.”Inspector’s note · SA Metro Health

Texas rule 25 TAC §228.146 · inspection item 85

Other

A Food Code requirement was not met

The inspector's own note below describes what was found.

“HOT WATER FLUCTUATING THROUGHOUT ESTABLISHMENT. MUST RELIABLY BE AVAILABLE AND ABLE TO MAINTAIN 100 F AT ALL HAND SINKS AND 110 F 3-COMPARTMENT AND MOP SINKS. *”Inspector’s note · SA Metro Health

Texas rule 25 TAC §228.271 · inspection item 23

Other

A Food Code requirement was not met

The inspector's own note below describes what was found.

“F BUT HAD BEEN IN UNIT LESS THAN AN HOUR. CORRECTED ON SITE. *”Inspector’s note · SA Metro Health

Texas rule 25 TAC §228.75 · inspection item 51

What these numbers do and do not mean

An inspection score describes one visit on one day. It is what one inspector recorded on one date at one address — Metro Health says so itself. It is not a standing condition, not a grade for the food, and not a prediction about your lunch. A kitchen that scored 88 in March may be spotless today, and one that scored 100 may not be.

A 311 complaint is a phone call, not a finding. The city records that a member of the public called. It is not a citation, not an investigation result, and not evidence that anything was wrong. The city files it against an address, so where two food businesses share one, neither the record nor we can tell them apart. We publish the count with its denominator and let you weigh it.

Awards are reported, not endorsed. Every recognition on this site carries its publisher, its year and a link to the page we read it on. We did not judge those contests and we do not vouch for them; where a publisher named a business rather than an address, the page says so.

Absence of data is never rendered as a finding. No inspection on record means no Bird Score — never a zero, never quietly ranked last. No award found means we searched 172 recognitions from 13 publishers and found none, which is a statement about press coverage and not about cooking.

If something here is wrong, we will fix it. Every figure links to the record it came from. Email us with the correction and we will check it against the source and correct it within 48 hours, whether or not you are a customer. How to request a correction.