Popeyes Chicken & Biscuits
10131 WURZBACH RD, San Antonio, 78230
Area: Northwest Side
· Metro Health licence 303923
Find on Google Maps Find on Apple Maps map links search for the name at the address on the permit — not a pin we placed
Who publishes this, and what they sell. This guide is published by Viking Net, which sells technology services to restaurants — websites, apps, point-of-sale systems and card processing — including to businesses rated on this site. Every rating here is computed by a formula published in full from public records: health inspections, city 311 complaints, published awards, and the state sales-tax permit date. No business can pay to change its score, raise its rank, or have a low score removed, and none has ever been asked to. If that ever changes, this paragraph comes down first.
Latest health inspection
100/100 on Apr 28, 2026 (115 days ago)
Inspections start at 100 and lose points for each violation found. 69 or below is a failing inspection. A score describes one visit on one day — Metro Health says so itself — not the condition of the business today.
Inspection history — 10 on record
Open any inspection to see what the inspector actually found, in plain English, with the Food Code section it was cited under.
Apr 28, 2026 100 No violations recorded
Metro Health recorded no violations at this inspection.
Oct 28, 2025 100 No violations recorded
Metro Health recorded no violations at this inspection.
Jul 23, 2025 98 2 findings
Pests were present, or the premises were not kept free of them
Roaches, flies and rodents move directly between waste and food. A live sighting during an inspection means the population is well established.
“HAND SINK FOUND LEAKING IN THE BACK KITCHEN AREA. ENSURE LEAK IS FIXED. **”Inspector’s note · SA Metro Health
Food Code 6-501.111(B) — Controlling Pests · inspection item 34
The plumbing was leaking or in disrepair
A leak under a prep sink puts standing water on the floor and drips onto whatever is stored below it.
“A plumbing system shall be maintained in good repair.**”Inspector’s note · SA Metro Health
Food Code 5-205.15(B) — System Maintained in Good Repair · inspection item 46
Jan 30, 2025 99 2 findings
A floor, wall or ceiling surface was not smooth and cleanable
Porous or rough surfaces in a wet kitchen hold moisture and grow mould. They must be sealable and washable.
“Materials for floor, wall, and ceiling shall be smooth, durable, and easily cleanable.**”Inspector’s note · SA Metro Health
Food Code 6-101.11(A)(1) — Surface Characteristics · inspection item 45
Something in the building was broken and not repaired
Broken tile, damaged wall, failing cooler seal. Damaged surfaces cannot be cleaned and they collect what everything else sheds.
“WALL SURFACES IN BACK KITCHEN AREA FOUND SEALED WITH SPRAY FOAM AND SOME CREVICES STILL PRESENT. SPRAY FOAM IS NOT CONSIDERED EASILY CLEANABLE OR DURABLE. SEAL UP HOLES AND HAVE FOAM REPLACED WITH A SMOOTH, EASILY CLEANABLE, NONABSORBENT, AND DURABLE SEALANT. **”Inspector’s note · SA Metro Health
Food Code 6-501.11 — Repairing · inspection item 45
Jun 25, 2024 93 7 findings · 2 illness risk factors
A thermometer was inaccurate or the wrong type
A thermometer reading five degrees low reports safe food that is not safe.
“AT TIME OF INSPECTION, ESTABLISHMENT UNABLE TO SHOW PROOF OF EMPLOYEE'S FOOD HANDLER CERTIFICATES. ENSURE ESTABLISHMENT IS ABLE TO SHOW PROOF OF ALL EMPLOYEE'S FOOD HANDLER CERTIFICATES DURING AN INSPECTION;”Inspector’s note · SA Metro Health
Food Code 4-203.12 — Temperature Measuring Devices, Ambient Air and Water · inspection item 29
Wiping cloths were left out instead of kept in sanitizer
A damp rag on the counter is the most effective bacteria-spreading tool in a kitchen. Between uses it belongs in a bucket of sanitizer at the right strength.
“Cloths in-use for wiping between uses stored.”Inspector’s note · SA Metro Health
Food Code 3-304.14(B)(1) — Wiping Cloths, Use Limitation · inspection item 36
Equipment or utensils were not clean
Split into two standards: anything that touches food must be clean to sight and touch, and everything else must be free of built-up grease, dust and debris. This is the most cited line in the whole code.
“a walk-in cooler thermometer that was unable to be read. Ensure thermometer is easily readable.”Inspector’s note · SA Metro Health
Food Code 4-601.11(C) — Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils · inspection item 42
Unused equipment, litter or clutter was left on the premises
Dead equipment and stacked clutter is where pests nest, and it makes real cleaning impossible.
“broken and missing floor tiles along with a leak in the walk-in cooler. Ensure the physical facilities is maintained in good repair.”Inspector’s note · SA Metro Health
Food Code 6-501.114 — Maintaining Premises, Unnecessary Items and Litter · inspection item 45
The plumbing was leaking or in disrepair
A leak under a prep sink puts standing water on the floor and drips onto whatever is stored below it.
“wiping cloths at a 0 ppm quaternary ammonium concentration. Ensure cloths in-use for wiping are stored in chemical concentration between 200-400 ppm for quaternary ammonium.”Inspector’s note · SA Metro Health
Food Code 5-205.15(B) — System Maintained in Good Repair · inspection item 46
Something in the building was broken and not repaired
Broken tile, damaged wall, failing cooler seal. Damaged surfaces cannot be cleaned and they collect what everything else sheds.
“equipment with accumulations of food debris, dust, dirt and other debris. Ensure equipment is free of any accumulation of dust, dirt, food residue and other debris.”Inspector’s note · SA Metro Health
Food Code 6-501.11 — Repairing · inspection item 45
A Texas Certified Food Manager requirement was not met
Texas rule 25 TAC §228.31 — a certified food manager must be employed, present during operating hours, and the certificate posted where it can be seen.
“a leak underneath handwashing sink. Ensure all plumbing system is maintained in good repair.”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.31 · inspection item 47
Dec 18, 2023 94 3 findings
Something in the building was broken and not repaired
Broken tile, damaged wall, failing cooler seal. Damaged surfaces cannot be cleaned and they collect what everything else sheds.
“ICE SCOOPER USED FOR OBTAINING ICE AT THE LARGE ICE MACHINE HIGHLY CHIPPED/CRACKED DOWN THE MIDDLE; ESTABLISHMENT DISCARDED THIS EQUIPMENT ON SITE DURING TODAY'S INSPECTION;”Inspector’s note · SA Metro Health
Food Code 6-501.11 — Repairing · inspection item 45
A Texas Certified Food Manager requirement was not met
Texas rule 25 TAC §228.31 — a certified food manager must be employed, present during operating hours, and the certificate posted where it can be seen.
“ESTABLISHMENT WILL NEED TO ENSURE THAT FLOOR TILES ARE REPAIRED WHERE BROKEN; ALSO OBSERVED MANY LOWER BASEBOARD TILES THROUGHOUT THE FACILITY THAT WERE BROKEN AND/OR MISSING; ENSURE TO ALSO SEAL AROUND THE DRAIN THAT IS CAPPED OFF WHERE CHICKEN IS PREPARED AND COOKED; THESE AREAS SHOULD BE IN GO…”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.31 · inspection item 47
A Food Code requirement was not met
The inspector's own note below describes what was found.
“COMPARTMENT SINK WILL NEED TO BE CHECKED AND POSSIBLY RE-CALIBRATED; OBSERVED CONCENTRATION BELOW 150 PPM DURING TODAY'S INSPECTION; FACILITY WILL NEED TO FOLLOW THE MANUFACTURER'S INSTRUCTIONS AND ADD THE QUATERNARY AMMONIUM MANUALLY UNTIL REPAIRS CAN BE MADE TO THE DISPENSING MECHANISM; 501.114…”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.223 · inspection item 32
Sep 14, 2023 96 3 findings · 1 illness risk factor
A fridge, freezer or hot box had no working thermometer
Without a thermometer nobody can tell that a cooler has drifted warm until food has already been sitting in it for hours.
“Mechanically refrigerated or hot food storage unit, temperature measuring device located at warmest part. Observed the thermometer was hanging off the evaporator for the refrigeration. See remarks. 45”Inspector’s note · SA Metro Health
Food Code 4-204.112(A) — Temperature Measuring Devices
A floor, wall or ceiling surface was not smooth and cleanable
Porous or rough surfaces in a wet kitchen hold moisture and grow mould. They must be sealable and washable.
“Materials for floor, wall, and ceiling shall be smooth, durable, and easily cleanable. Observed missing coving tile, and floor tiles. See remarks.”Inspector’s note · SA Metro Health
Food Code 6-101.11(A)(1) — Surface Characteristics
A permit-holder responsibility was not met
Covers the obligations that come with holding the permit — posting it, allowing access, reporting changes, correcting findings.
“Permit posted. Observed the permit was not posted in a location conspicuous to the consumer. Post the permit. 29”Inspector’s note · SA Metro Health
Food Code 8-304.11(A) — Responsibilities of the Permit Holder
Feb 6, 2023 98 3 findings
A floor, wall or ceiling surface was not smooth and cleanable
Porous or rough surfaces in a wet kitchen hold moisture and grow mould. They must be sealable and washable.
“Materials for floor, wall, and ceiling shall be smooth, durable, and easily cleanable.door frames entering back storage room covered with white duck tape already peeling off 45”Inspector’s note · SA Metro Health
Food Code 6-101.11(A)(1) — Surface Characteristics
Floors, walls or ceilings were damaged or not cleanable
Missing tile and unsealed drywall in a kitchen absorb grease and water and cannot be brought back to clean.
“Cleanability. Floor, wall ceiling constructed installed are smooth and easily cleanable.OBSERVED TILES IN FRONT CASHIER AREA AND OTHER PLACES IN KITCHEN WEHRE TILE/S ARE POOLING WATER. REPAIR/REPLACE INCLUDING GROUT 47”Inspector’s note · SA Metro Health
Food Code 6-201.11 — Floors, Walls, and Ceilings
A permit-holder responsibility was not met
Covers the obligations that come with holding the permit — posting it, allowing access, reporting changes, correcting findings.
Food Code 8-304.11(A) — Responsibilities of the Permit Holder
Jul 12, 2022 92 2 findings
Non-food surfaces had built-up grease or debris
Shelving, equipment exteriors, fryer sides and floor-level equipment. Build-up feeds pests and eventually falls into food.
“Containers that clean dishes are put in had water pooled at bottom along with debris. Ensure they are regularly cleaned along with dishes and dishes are stored in cleaned and dry places. 19 small electric heater by 3-compartment sink has a leak and floor is covered in water. Repair leak.”Inspector’s note · SA Metro Health
Food Code 4-602.13 — Nonfood-Contact Surfaces · inspection item 42
A floor, wall or ceiling surface was not smooth and cleanable
Porous or rough surfaces in a wet kitchen hold moisture and grow mould. They must be sealable and washable.
“fries and other fried materials in-between fryer vents and hot hold. Ensure fallen food is cleaned up regularly.”Inspector’s note · SA Metro Health
Food Code 6-101.11(A)(1) — Surface Characteristics · inspection item 45
Oct 12, 2021 89 6 findings
A Food Code requirement was not met
The inspector's own note below describes what was found.
“Walk-in cooler needs to be cleaned and kept dried.”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.101 · inspection item 42
A Food Code requirement was not met
The inspector's own note below describes what was found.
“Corner of wall in back missing cover. and floor and floor boards missing through out the kitchen is multiple places. Ensure they are repaired or replaced.”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.104 · inspection item 32
A Food Code requirement was not met
The inspector's own note below describes what was found.
“Walk-In cooler has a foul order. Manager states it is cleaned daily. The floor is coming up and walls are not in good repair. Ensure it is deep cleaned till smell is no more and replace loose or missing flooring and floor boards. *”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.149 · inspection item 19
A Food Code requirement was not met
The inspector's own note below describes what was found.
“The door to the cooler with biscuits does not closed. Ensure that is made closing.”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.171 · inspection item 45
A Food Code requirement was not met
The inspector's own note below describes what was found.
“Hand sink needs to be mounted on the wall properly. *”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.42 · inspection item 35
A Food Code requirement was not met
The inspector's own note below describes what was found.
“Hand washing sink to be used only for hand washing. *”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.69 · inspection item 37
What these numbers do and do not mean
An inspection score describes one visit on one day. It is what one inspector recorded on one date at one address — Metro Health says so itself. It is not a standing condition, not a grade for the food, and not a prediction about your lunch. A kitchen that scored 88 in March may be spotless today, and one that scored 100 may not be.
A 311 complaint is a phone call, not a finding. The city records that a member of the public called. It is not a citation, not an investigation result, and not evidence that anything was wrong. The city files it against an address, so where two food businesses share one, neither the record nor we can tell them apart. We publish the count with its denominator and let you weigh it.
Awards are reported, not endorsed. Every recognition on this site carries its publisher, its year and a link to the page we read it on. We did not judge those contests and we do not vouch for them; where a publisher named a business rather than an address, the page says so.
Absence of data is never rendered as a finding. No inspection on record means no Bird Score — never a zero, never quietly ranked last. No award found means we searched 172 recognitions from 13 publishers and found none, which is a statement about press coverage and not about cooking.
If something here is wrong, we will fix it. Every figure links to the record it came from. Email us with the correction and we will check it against the source and correct it within 48 hours, whether or not you are a customer. How to request a correction.
Nearby
More from the guide
More chicken in Northwest SideBird Score
- The Baked Bird46.0
- Bush's Chicken44.4
- Richie's Hot Chicken29.4
Every neighbourhood in the guide → · the full ranking of 131