Pelicana Chicken
5999 DE ZAVALA RD 111, San Antonio, 78249
Area: Northwest / UTSA
· Metro Health licence 1788005
Order onlineFind on Google Maps Find on Apple Maps map links search for the name at the address on the permit — not a pin we placed
Who publishes this, and what they sell. This guide is published by Viking Net, which sells technology services to restaurants — websites, apps, point-of-sale systems and card processing — including to businesses rated on this site. Every rating here is computed by a formula published in full from public records: health inspections, city 311 complaints, published awards, and the state sales-tax permit date. No business can pay to change its score, raise its rank, or have a low score removed, and none has ever been asked to. If that ever changes, this paragraph comes down first.
Latest health inspection
99/100 on Feb 12, 2026 (190 days ago)
Inspections start at 100 and lose points for each violation found. 69 or below is a failing inspection. A score describes one visit on one day — Metro Health says so itself — not the condition of the business today.
Inspection history — 5 on record
Open any inspection to see what the inspector actually found, in plain English, with the Food Code section it was cited under.
Feb 12, 2026 99 1 finding
The premises were not cleaned often enough
Floors, walls, shelving, the areas under and behind equipment. This is the finding for build-up in the places nobody wants to reach.
“Cleaning, frequency and RESTRICTIONs..”Inspector’s note · SA Metro Health
Food Code 6-501.12 — Cleaning, Frequency and Restrictions · inspection item 45
Aug 21, 2025 92 5 findings · 2 illness risk factors
Staff ate, drank or used tobacco in a food area
An open drink in a prep area puts a mouth-contact surface next to food, and every sip is a hand-to-mouth-to-food route.
“Eating food, chewing gum, drinking beverages, or using tobacco. Observed an open cup in the kitchen area. EMPLOYEES MAY DRINK FROM CLOSED SPILL RESISTANT CONTAINERS AND MUST DO SO IN A MANAGER THAT MINIMIZES RISK TO FOOD.”Inspector’s note · SA Metro Health
Food Code 2-401.11 — Eating, Drinking, or Using TOBACCO PRODUCTS
A hand sink was blocked, or used for something other than washing hands
Hand sinks get used as dump sinks or stacked with boxes. A hand sink you have to move something to reach does not get used mid-rush, which is exactly when it matters.
“Using a hand washing facility. accessible at all times for employee use; not be used for purposes other than hand washing. Observed a water container in one handwashing sink, and utensils in another. HAND WASHING SINKS ARE ONLY FOR HANDWASHING. 18”Inspector’s note · SA Metro Health
Food Code 5-205.11 — Using a Handwashing Sink
A chemical container was unlabelled
An unlabelled spray bottle in a kitchen is the one that eventually gets sprayed on food or mistaken for water.
“Poisonous/toxic materials or chemicals not in original container labeled. Observed two working containers, spray bottles, without labels indicating the product inside. WORKING CONTAINERS MUST BE LABELED WITH THE COMMON NAME OF THE CHEMICAL INSIDE. 35”Inspector’s note · SA Metro Health
Food Code 7-102.11 — Common Name
Chemicals were stored where they could contaminate food
Cleaning products on the shelf above food, or beside the prep table, only need to leak once.
“Poisonous/toxic materials or chemicals stored properly. Observed a glass cleaner stored in with single use/service food items. TOXIC/POISONOUS CHEMICALS MUST BE STORED AWAY FROM OR BELOW ANY FOOD, FOOD SERVICE ITEMS, OR SINGLE SERVICE/USE FOOD ITEMS. 23”Inspector’s note · SA Metro Health
Food Code 7-201.11 — Separation
The water supply could not meet peak demand
If hot water runs out during service, handwashing and dishwashing both stop working.
“Does the establishment have sufficient capacity to meet peak hot water demands?. Observed the hot water heater in the establishment was not functioning. SEE REMARKS. 31”Inspector’s note · SA Metro Health
Food Code 5-103.11(B) — Capacity
Mar 18, 2025 98 1 finding
A Texas Certified Food Manager requirement was not met
Texas rule 25 TAC §228.31 — a certified food manager must be employed, present during operating hours, and the certificate posted where it can be seen.
“Food Handler Training criteria. PROOF OF FOOD HANDLER CERTIFICATION FOR ALL THE COOKS WERE NOT AVAILABLE.”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.31
Sep 13, 2024 95 2 findings · 1 illness risk factor
Staff did not wash hands when they were required to
Between raw chicken and ready-to-eat food, after the restroom, after touching the face — these are the specific moments contamination moves.
“When to wash. OBSERVED AN EMPLOYEE WHO WAS WEARING GLOVES, WASH A CONTAINER AT THE HANDSINK THEN FAILED TO CHANGE GLOVES. ENSURE EMPLOYEES ARE AWARE THAT THE HANDSINK IS ONLY USED TO WASH HANDS. IN ADDITION, EMPLOYEES KNOW WHEN TO WASH THEIR HANDS AND KNOWING WHEN TO CHANGE GLOVES.”Inspector’s note · SA Metro Health
Food Code 2-301.14 — When to Wash
A food-contact surface was cracked, pitted or not smooth
Cracks and scores hold food debris that no amount of scrubbing reaches.
“Cleanability. Food-contact surfaces. ENSURE FOOD CONTAINERS THAT ARE USED TO STORE CLEANED FOOD UTENSILS ARE CLEAN. 14”Inspector’s note · SA Metro Health
Food Code 4-202.11 — Food-Contact Surfaces
Mar 25, 2024 100 No violations recorded
Metro Health recorded no violations at this inspection.
What these numbers do and do not mean
An inspection score describes one visit on one day. It is what one inspector recorded on one date at one address — Metro Health says so itself. It is not a standing condition, not a grade for the food, and not a prediction about your lunch. A kitchen that scored 88 in March may be spotless today, and one that scored 100 may not be.
A 311 complaint is a phone call, not a finding. The city records that a member of the public called. It is not a citation, not an investigation result, and not evidence that anything was wrong. The city files it against an address, so where two food businesses share one, neither the record nor we can tell them apart. We publish the count with its denominator and let you weigh it.
Awards are reported, not endorsed. Every recognition on this site carries its publisher, its year and a link to the page we read it on. We did not judge those contests and we do not vouch for them; where a publisher named a business rather than an address, the page says so.
Absence of data is never rendered as a finding. No inspection on record means no Bird Score — never a zero, never quietly ranked last. No award found means we searched 172 recognitions from 13 publishers and found none, which is a statement about press coverage and not about cooking.
If something here is wrong, we will fix it. Every figure links to the record it came from. Email us with the correction and we will check it against the source and correct it within 48 hours, whether or not you are a customer. How to request a correction.
Nearby
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- Wayne's Wings54.7
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- Perfect Tender47.8
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- Chicken Express45.4
Pelicana Chicken also appears in
Every neighbourhood in the guide → · the full ranking of 131