Kfc-palo Alto
12530 SW 410, San Antonio, 78211
Area: Southwest Side
· Metro Health licence 1110275
Mixed record · rank 66 of 112
Who publishes this, and what they sell. This guide is published by Viking Net, which sells technology services to restaurants — websites, apps, point-of-sale systems and card processing — including to businesses rated on this site. Every rating here is computed by a formula published in full from public records: health inspections, city 311 complaints, published awards, and the state sales-tax permit date. No business can pay to change its score, raise its rank, or have a low score removed, and none has ever been asked to. If that ever changes, this paragraph comes down first.
Latest health inspection
100/100 on Nov 17, 2025 (262 days ago)
Inspections start at 100 and lose points for each violation found. 69 or below is a failing inspection. A score describes one visit on one day — Metro Health says so itself — not the condition of the business today.
Inspection history — 7 on record
Open any inspection to see what the inspector actually found, in plain English, with the Food Code section it was cited under.
Nov 17, 2025 100 No violations recorded
✓ Metro Health recorded no violations at this inspection.
Apr 17, 2024 98 2 findings · 1 illness risk factor
Food-contact surfaces were not cleaned often enough
Slicers, prep boards and dispensing heads need cleaning on a schedule — every four hours in constant use — not just at close.
“soda nozzles in both drive thru and lobby area soiled with mold like residues. Corrective Actions: Ensure that nozzles are cleaned daily.”Inspector’s note · SA Metro Health
Food Code 4-602.11(E)(4) — Equipment Food-Contact Surfaces and Utensils · inspection item 39
Non-food surfaces had built-up grease or debris
Shelving, equipment exteriors, fryer sides and floor-level equipment. Build-up feeds pests and eventually falls into food.
“soda fountain soiled with mold like residues surrounding dispensers. Corrective Actions: Clean soda machines frequently to preclude accumulation of soil residues.”Inspector’s note · SA Metro Health
Food Code 4-602.13 — Nonfood-Contact Surfaces · inspection item 42
Oct 3, 2023 93 3 findings · 1 illness risk factor
Ready-to-eat food was not date-marked
Once opened or made in house, refrigerated ready-to-eat food gets a maximum of seven days. With no date on the container, nobody in the kitchen knows which day that is.
“improper date markings for chicken in walk-in cooler. Date markings stated food was to be discarded on 10/01/23 EOD. Corrective Actions: Ensure that all date markings are accurate.”Inspector’s note · SA Metro Health
Food Code 3-501.17(B) — Ready-to-Eat, Time/Temperature Control for Safety Food, Date Marking · inspection item 28
Equipment or utensils were not clean
Split into two standards: anything that touches food must be clean to sight and touch, and everything else must be free of built-up grease, dust and debris. This is the most cited line in the whole code.
“spigots for soda fountain located by drive-thru window with white residue build up. Corrective Actions: Ensure that spigots are washed, rinsed, and sanitized daily. Food-contact surfaces are to be clean to sight and touch.”Inspector’s note · SA Metro Health
Food Code 4-601.11(A) — Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils · inspection item 10
Operating without a valid permit, or a permit condition was unmet
The permit is the legal basis for being open at all.
“Permit could not be procured at time of visit. Corrective Actions: You have 10 days to purchase your food establishment permit. Failure to purchase your permit will result in re-inspections and fees.”Inspector’s note · SA Metro Health
Food Code 8-301.11 — Prerequisite for Operation · inspection item 30
Apr 13, 2023 100 No violations recorded
✓ Metro Health recorded no violations at this inspection.
Jan 5, 2023 100 No violations recorded
✓ Metro Health recorded no violations at this inspection.
Jul 15, 2022 98 2 findings
Equipment or utensils were not clean
Split into two standards: anything that touches food must be clean to sight and touch, and everything else must be free of built-up grease, dust and debris. This is the most cited line in the whole code.
“debris throughout kitchen floor and inside walk in. Ensure to clean floors regularly to avoid debris buildup.”Inspector’s note · SA Metro Health
Food Code 4-601.11(C) — Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils · inspection item 42
The plumbing was leaking or in disrepair
A leak under a prep sink puts standing water on the floor and drips onto whatever is stored below it.
“hand sink leaking. Ensure hand sink is in good repair. Note: manager said that a service request has been submitted for sink.”Inspector’s note · SA Metro Health
Food Code 5-205.15(B) — System Maintained in Good Repair · inspection item 46
Nov 15, 2021 100 No violations recorded
✓ Metro Health recorded no violations at this inspection.
What these numbers do and do not mean
An inspection score describes one visit on one day. It is what one inspector recorded on one date at one address — Metro Health says so itself. It is not a standing condition, not a grade for the food, and not a prediction about your lunch. A kitchen that scored 88 in March may be spotless today, and one that scored 100 may not be.
A 311 complaint is a phone call, not a finding. The city records that a member of the public called. It is not a citation, not an investigation result, and not evidence that anything was wrong. The city files it against an address, so where two food businesses share one, neither the record nor we can tell them apart. We publish the count with its denominator and let you weigh it.
Awards are reported, not endorsed. Every recognition on this site carries its publisher, its year and a link to the page we read it on. We did not judge those contests and we do not vouch for them; where a publisher named a business rather than an address, the page says so.
Absence of data is never rendered as a finding. No inspection on record means no Bird Score — never a zero, never quietly ranked last. No award found means we searched 172 recognitions from 13 publishers and found none, which is a statement about press coverage and not about cooking.
If something here is wrong, we will fix it. Every figure links to the record it came from. Email us with the correction and we will check it against the source and correct it within 48 hours, whether or not you are a customer. How to request a correction.